“Technology is great.. when it works!” In response to this often lamented comment and shield that is wielded as a reason to shy away from technology usage I say this… can you name ANYONE who has had a technical issue while teaching, living their daily life, or hanging out socially? We’ve all been there and done that and our students will be there as well. Isn’t it logical that amongst some of the storms, rain, and earthquakes of using technology that we model not to panick, have a plan B, and flexibility for our students? Even tech lovers have their tumultuous moments with technology. What keeps us coming back? The belief that technology is a great tool to engage our learners and the proof is in the mishaps.. ever been in a room when technology is given to students and then it crashes, fails to work as we thought it should, or the internet is unavailable? I have, and the students are visually disappointed. They were looking forward to attempting to learn with technology. So we shouldn’t let the minor battles we lose keep us from winning the integration war.
What I recommend is developing a subset of troubleshooting skills, basic ones, and trying them first.
- Check the internet cord, is it securely placed in the port and the device you are using?
- Check the power cords, are they properly in place?
- Check all of the power buttons, I know it sounds silly but we all miss it sometimes.
- Reboot and try again.
If this simple subset fails, email the troubledesk and seek assistance.